teka's Responsible Gaming
Sports betting and casino games are a form of entertainment — and that is how they should stay. teka believes the wellbeing and safety of every player comes first.
Strict 21+ Age Rule
To create an account, place bets, or play any game at teka, a user must be at least 21 years old. This age verification rule applies without exception. teka confirms the correct identity at the time of account registration — this is an integral part of our Terms and Conditions.
Keeping minors away from gambling is our responsibility. If anyone under 18 or 21 years of age lives in your household, use parental control software on their device or browser, and keep your login details secure. Never let anyone else use your account.
Under our Privacy Policy, personal information is kept secure, and information collected for age verification is never sold to any third party.
Only persons aged 21 or above may play at teka
Self-limits and Control Tools
teka provides several tools that let you set your own limits. Using them keeps betting within the bounds of entertainment.
Deposit Limit
Set a maximum amount you can deposit daily, weekly, or monthly. Once you reach the limit, the system will automatically block any new deposits.
Session Time Limit
Set in advance how many hours you want to play in one sitting. When the time is up, an alert will appear and the session will end automatically.
Self-Exclusion
You can close your account for a set period or permanently. During this time you will not receive promotional messages or be able to open a new account.
Win and Loss History
View your betting history, total deposits, and withdrawal records at any time. Reviewing this information regularly keeps the real picture clear.
Direct Support
To change limits or set up self-exclusion, contact teka's 24/7 live chat or email support — assistance is available in both Bengali and English.
Account Break
Pause betting for a few days or weeks. During the break you can still log in to your account, but you will not be able to bet or make deposits.
Detailed answers about these features are available on our FAQ page.
When to Recognise That Gaming Is Becoming a Problem
If betting is starting to feel like a burden rather than entertainment, check the signs below against your own situation.
If any one of the signs above applies to you, pause for a moment. Getting help while the problem is still small is easier.
Where and How to Get Help
If you are struggling, do not carry it alone. Reach out through any of the options below — free and confidential.
teka Live Chat
Get in touch directly via chat, 24 hours a day, 7 days a week. Self-exclusion and limit settings can be arranged here. You can communicate in Bengali.
Email Support
Write about your situation and send it by email. The teka support team will help you resolve your issue in confidence.
Family and Friends
Talk openly with the people closest to you. Support from family is one of the most effective ways to deal with a problem.
Professional Advice
Consult a mental health specialist or counsellor. Various government and private mental health services are available in Bangladesh.
What teka Always Stands By
Responsible gaming is not just a policy — it is at the heart of teka's service. At every step we treat player protection as the highest priority.
- No one under 21 is allowed to open an account, and age verification is mandatory.
- Once self-exclusion is active, no bonuses or promotional messages are sent during that period.
- A request to lower a deposit limit takes effect immediately; a request to raise it has a set waiting period.
- The support team is trained in responsible gaming and responds with care.
- If anything unusual is noticed in a player's account activity, teka may reach out directly.
- Financial transaction data is kept secure through SSL encryption and a secure payment gateway.
What Betting Is and Is Not
Betting is not a way to earn income — it is entertainment. Outcomes are not guaranteed, and the possibility of losing is always there. Only bet an amount that, if lost, will not affect your daily life.
Set a budget before you start playing and stick to it. If you get frustrated or keep losing, take a break. Placing large bets on impulse is often the cause of significant losses.
The key point: When gaming feels more stressful than enjoyable, stopping takes courage.